AURIN is now providing data gathered from the Ask Izzy Crisis App to the research and policy community via the AURIN workbench. 

Ask Izzy is a mobile website developed and managed by Infoxchange that connects people in need with housing, a meal, money help, family violence support, counselling and much more.

Ask Izzy is free and anonymous, with over 370,000 services listed across Australia. With more than 2.4 million searches on the site since it was first launched in 2016, Ask Izzy continues to connect tens of thousands of people to the help they need.

Please note that only approved users of the AURIN Portal may access the Ask Izzy data via the Portal. For all other users (private sector), please access the Ask Izzy data via Infoxchange’s Open Data Portal

As users enter a suburb or postcode, these queries can be geocoded, and the number of requests for different kinds of crisis services can therefore be mapped. When placed in the context of the thousands of other datasets within the AURIN workbench, the Ask Izzy data provides a rich resource for housing, family violence, health and mental health, legal, and social service researchers from the government, NFP, and academic sector.

The data were obtained from Infoxchange’s Open Data Portal ( and are Creative Commons CC-BY-NC-SA licensed. They must not be used for commercial purposes. 

AURIN gratefully acknowledges the provision of this data by Infoxchange to the AURIN Workbench for use by our users.

Please sign up to use the Ask Izzy data using the form below. We are using this sign up form primarily to understand how you might wish to use this data.


Ask Izzy Data Sign Up Form
Please let us know how you might like to use the Ask Izzy data - we're really keen to see what policy, research and service insights users might gain from it.
In order to gain access to the Ask Izzy data, you must have an active AURIN Portal Account. If you are not a student or staff member of a university in Australia, this needs to be set up for you.